Privacy Policy

Privacy Policy

Introduction

Welcome to https://tesla-wheel-repair.collision-talk.com (hereinafter referred to as “Tesla Wheel Repair,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices regarding the collection, use, and disclosure of information from users of our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services that you access through links on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You use our applications and services as an authorized user.
  2. You visit our websites linked to this policy.
  3. You subscribe to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data, including:

  1. Account Information: Details related to your user account creation and maintenance, such as username, email address, and password.
  2. Payment Information: Credit card numbers, billing addresses, and payment history required for transactions.
  3. Financial Information: Data related to your financial status or banking information, if you choose to provide it.
  4. Purchase Information: Details about products or services you have purchased from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and device IDs.
  6. Location Data: Information about your geographic location when using our services on a mobile device.
  7. Feedback: Reviews, comments, or suggestions you provide to enhance our products and services.
  8. Social Media Information: Details from your social media accounts when you choose to connect them with our services.
  9. Product Information: Any data you share about the products you use or are interested in, including preferences and specifications.

We collect this information through various methods: user input forms, account settings, purchase transactions, browser cookies, analytics tools, and third-party service providers.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored in your browser that serve different functions:

  1. Strictly Necessary: These ensure the basic functionality of our website, such as allowing you to log in.
  2. Preference: They remember your preferences and settings, improving user experience.
  3. Analytics: Used by analytics tools to track site usage, gather demographic data, and generate reports on website performance.

You have control over non-essential cookies through our Cookie Manager, where you can manage or delete specific cookies as per your preferences.

Retention and Deletion

We retain personal data for the duration required to fulfill the purpose for which it was collected. Once the purpose is no longer applicable, we securely delete or anonymize the data in accordance with applicable laws and regulations.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict data protection standards.
  • Regular security audits and updates to ensure our systems remain secure.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data by mistake, please contact us immediately using the details provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to your data and its processing details.
  • Rectification or erasure of inaccurate or incomplete data.
  • Restriction or object to the processing of your data in specific circumstances.
  • Data portability, allowing you to move or receive a copy of your data in a structured format.
  • Right to withdraw consent for data processing at any time without affecting the lawfulness of prior processing.
  • Right not to be subject to automated individual decision-making, including profiling.

To exercise these rights or for data-related inquiries, please contact our Data Protection Officer using the details provided in the “Contact Information” section below. We will respond promptly and provide necessary assistance within the legal timeframe.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, with an updated revision date. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

For any questions regarding this Privacy Policy, your data protection rights, or to exercise your rights, please contact us:

  • Email: [email protected]
  • Postal Address: Tesla Wheel Repair, Data Protection Team, [Address], [City, State, ZIP Code]

By using our services and providing personal data, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.